Frequently Asked Questions

Shipping and Delivery

Shipping Carriers

Womack uses UPS Ground for shipments.

Shipping Policy

All items in stock will ship within 24 hours / next business day after receipt of order.

For more information about our shipping terms please see the Shipments section of our Terms and Conditions document.

Viewing and Changing Orders

Problem with an Order?

If you have any problem with an order contact customer service or call your nearest Womack location and ask for Customer Service. To see a list of our locations click here.

Viewing Order Status

Order status is available from your account details page under the Order History section.

Changing an Order

Orders cannot be changed online. If you need to modify an order please contact customer service.

Cancelling an Order

Orders cannot be cancelled online. If you need to cancel an order please contact customer service.

Account Settings

Changing your Password

You may change your password at any time by clicking My Account link on the top menu and selecting the Change Password button under the "Your Login" heading.

Changing your Name or Email Address

You may change your email address and contact information at any time. Click the My Account link on the menu at the top and select the "Edit Contact" button. This will take you to a page where you can update your information.

Payments and Pricing

Payment Methods

Currently we accept Purchase Orders and Major Credit Cards.

Visa Seperator1 MasterCard Seperator2 Discover Seperator2 Amex